Privacy Policy
PeopleStart Human Resources
Last updated: 2 November 2026
1. Our commitment to privacy
PeopleStart Pty Ltd (trading as PeopleStart Human Resources) respects the privacy of individuals and is committed to handling personal information responsibly.
We provide HR consulting, workplace relations advice, executive search, professional recruitment and workforce services to businesses and organisations throughout Australia.
In delivering these services, we may collect and handle personal information relating to clients, employees, candidates, job applicants, contractors and other individuals.
This Privacy Policy explains how we collect, use, disclose, store and manage personal information, and how individuals can contact us about privacy matters.
We aim to manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.
2. Personal information we collect
The personal information we collect depends on the nature of our relationship with you and the services we provide.
This may include:
- Names, contact details, addresses and professional information.
- Employment history, qualifications, skills, experience and references.
- Resumes, cover letters and job application information.
- Details of current or previous employment arrangements.
- Information relevant to recruitment, workforce assessments or HR consulting engagements.
- Information provided through website enquiries, correspondence or meetings.
- Information relevant to workplace investigations, complaints or employee relations matters.
- Website usage information, including IP addresses, browser details and technical information.
Where reasonably necessary and permitted by law, we may also collect sensitive information, such as health information, information about workplace incidents or other information relevant to an employment or recruitment matter.
We only seek sensitive information where there is an appropriate purpose and lawful basis for collecting it, including obtaining consent where required.
3. How we collect personal information
We may collect personal information:
- Directly from individuals through conversations, emails, meetings, telephone calls and correspondence.
- Through enquiry and Careers Registration forms on our website.
- From CVs, job applications and supporting documents.
- From clients who engage us to provide HR consulting, recruitment or workforce services.
- From referees, professional contacts and publicly available professional information.
- From recruitment platforms, professional networks and other sources where collection is lawful and appropriate.
- During workplace investigations, HR reviews or employment-related assignments.
Where practicable, we collect information directly from the individual concerned.
In some circumstances, information may be provided by an employer, client organisation or another authorised party.
4. How we use personal information
We may use personal information to:
- Respond to enquiries about our services.
- Deliver HR consulting, employment relations and workforce support.
- Identify, assess and communicate with candidates about employment opportunities.
- Conduct executive search and professional recruitment assignments.
- Assess qualifications, employment experience and suitability for particular roles.
- Conduct workplace investigations and employment-related reviews.
- Prepare HR documents, reports, recommendations and other client deliverables.
- Manage our relationships with clients, candidates, suppliers and contractors.
- Maintain business records and meet legal, regulatory and contractual obligations.
- Maintain the security and functionality of our website and business systems.
We aim to use personal information for the purpose for which it was collected, or for related purposes permitted by law.
5. Recruitment and candidate information
PeopleStart collects personal information from individuals who register their interest in employment opportunities or participate in recruitment processes.
This may include CVs, qualifications, employment history, references, professional experience and information relevant to specific positions.
We use this information to assess suitability for current or potential employment opportunities, communicate with candidates and provide recruitment services to our clients.
Where appropriate, candidate information may be shared with prospective employers or client organisations involved in a recruitment assignment.
We will take reasonable steps to ensure candidates understand when and why their information may be disclosed, and seek consent where required.
Registering with PeopleStart does not guarantee employment or placement.
Candidate information may be retained for future recruitment opportunities, subject to our information retention practices and applicable privacy requirements.
Individuals can contact PeopleStart if they wish to update their candidate information or request that they no longer be considered for future opportunities.
6. HR consulting and confidential employment information
In providing HR consulting services, PeopleStart may receive personal information relating to employees, managers, contractors and other individuals associated with client organisations.
This may include information relating to employment arrangements, workplace concerns, performance, complaints, investigations or organisational matters.
We recognise the confidential and potentially sensitive nature of this information.
Access is managed according to the requirements of the engagement, relevant confidentiality obligations and applicable law.
Personal information obtained during an HR consulting engagement is used for the purposes of delivering the relevant services and meeting associated legal or professional obligations.
7. Disclosure of personal information
We may disclose personal information where reasonably necessary for the purposes described in this policy, including to:
- Client organisations and prospective employers in connection with recruitment assignments.
- Professional advisers, contractors or service providers assisting with authorised work.
- Technology, hosting, email, document management and business system providers.
- Referees and other parties involved in recruitment or employment-related assessments.
- Regulators, courts, tribunals or government authorities where disclosure is required or authorised by law.
We do not sell personal information.
We take reasonable steps to limit disclosures to information relevant to the purpose and to manage confidentiality appropriately.
8. Website enquiries and Careers Registration
Our website allows individuals to contact PeopleStart and register their interest in career opportunities.
When you submit a form, we may collect your name, organisation, contact details, enquiry information and any documents you choose to provide.
Information submitted through the website may be stored within our website systems and transmitted to authorised PeopleStart personnel through email or other business systems.
Information submitted through the Careers Registration form may be used to consider you for relevant employment opportunities and to communicate with you about recruitment matters.
Please avoid providing sensitive personal information or identification documents through general enquiry forms unless specifically requested and necessary.
9. Cookies and website technologies
Our website may use cookies and similar technologies to support website functionality, improve security and understand how visitors use the site.
These technologies may collect information such as browser type, device information, IP address, pages visited and interactions with the website.
We may use third-party services to assist with website security, spam prevention, performance or analytics.
Some of these services may process information according to their own privacy policies.
You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
10. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These measures may include access controls, authentication, security software, secure business systems, confidentiality arrangements and appropriate management of records.
Personal information may be stored electronically or in other business records, including systems operated by service providers.
While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If a data breach occurs, we will assess and respond to it in accordance with applicable legal requirements, including notification obligations where they apply.
11. Retention of information
We retain personal information for as long as reasonably required for the purposes for which it was collected, including recruitment, client engagements, business administration and legal or regulatory requirements.
Different retention periods may apply depending on the type of information and the nature of the engagement.
When personal information is no longer required, we take reasonable steps to securely delete, destroy or de-identify it, unless retention is required or authorised by law.
Individuals may contact us to request information about the personal information we hold about them.
12. Overseas disclosure
Some of the technology providers or external service providers used by PeopleStart may operate outside Australia or process information using infrastructure located overseas.
We will manage any overseas disclosure of personal information in accordance with applicable privacy requirements.
Where personal information is likely to be disclosed to overseas recipients, we will provide information about those disclosures, including relevant countries where practicable.
13. Accessing or correcting your personal information
You may contact PeopleStart to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to a request.
We will consider requests in accordance with applicable privacy laws. In some circumstances, legal restrictions or other obligations may affect the information we can provide or the changes we can make.
Requests can be sent to:
Email: hello@peoplestart.com.au
14. Privacy concerns and complaints
If you have a question or concern about how PeopleStart has handled your personal information, please contact us.
We will review the matter and seek to respond within a reasonable timeframe, generally within 30 days.
If you are dissatisfied with our response, you may be able to refer your complaint to the Office of the Australian Information Commissioner (OAIC).
OAIC website: https://www.oaic.gov.au
PeopleStart privacy contact: hello@peoplestart.com.au
15. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business operations or legal obligations.
The most recent version will be available on our website.
16. Contact PeopleStart
For privacy enquiries, requests for access or correction, or concerns about the handling of personal information, please contact:
PeopleStart Human Resources
Perth, Western Australia
Email: hello@peoplestart.com.au
Website: https://peoplestart.com.au